Caredoc appointed provider of GP out of hours service

Service covering Co Sligo, Leitrim and West Cavan

Caredoc appointed provider of GP out of hours service

The HSE has confirmed that Caredoc has been appointed as provider for GP Out of Hours service in Counties Sligo, Leitrim and West Cavan.

The new service will provide GP Out of Hours cover for the patients of participating GPs, in the areas of Counties Sligo and Leitrim, which are not already served by NoWDOC or Westdoc GP Out of Hours services.

The Blacklion area in West Cavan has also been included in the new service.

The service will go live on Tuesday, February 9, at 6pm.

The service is primarily designed to ensure that patients in need of urgent GP care, in the out of hours periods (6pm – 8am Mon – Friday, 24 hour cover on Saturdays, Sundays and bank holidays).

Patients can make contact with the service, by ringing 0818 365399. All calls will be handled by trained and qualified staff, in the Caredoc call assessment centre. On receipt of calls, staff will be in a position to record the patient details, including their condition/symptoms.

A qualified Nurse will call the patient/caller to offer further advice, assess the situation and decide on the most appropriate level of care.

Patients calling the service may receive telephone advice from the nurse, or may be required to attend the treatment centre at the Primary Care Centre in Barrack St, Sligo, where they will be seen by a GP.

All GP consultations in the Primary Care Centre building will be by appointment only, so all calls should be directed to the 0818365399 for access to the service.

Where the patient’s clinical condition requires a home visit by a GP, this will be arranged.

The HSE stress the service is not an alternative to the Ambulance Service and for any patient suffering from a life threatening condition, a call should be made to the 999 Ambulance Service immediately.

Fine Gael Deputy, Tony McLoughlin said that he had lobbied hard for the provision of this service adding: “I am proud to have been able to ensure that this vital new service was delivered to the people of Sligo, Leitrim and West Cavan and that 24 hour GP care will now be available to my constituents” concluded Deputy McLoughlin.