Ulster Bank’s Remaining 63 Branches and ATM services close permanently from today

From today (21 April 2023), Ulster Bank’s remaining 63 branches and ATM services in the Republic of Ireland will close permanently, as part of its phased withdrawal from the Republic of Ireland.

A range of customer services and supports will continue after 21 April, through telephone and online channels, to help remaining customers move and close their accounts. Known vulnerable customers will still continue to be supported in moving to a new banking provider.

Ulster Bank has been reducing branch services on a phased basis since its withdrawal was announced and branch transactions have seen a 99% reduction since January 2021.  Less than 5% of known vulnerable customers typically use the branch network currently. In January 2023, Ulster Bank formally wrote to customers providing them with notice of the closure of its branch network, with branches ceasing transactions on 31 March 2023.

After today, customers can contact Ulster Bank on 0818 210 260 or 00353 1804 7475 if calling from abroad. For customers who need additional support or may be in a vulnerable situation there is a dedicated phone line on 1800 656 001 (lines open 8am-8pm, 7 days a week) and a small field team will be in place to help known vulnerable customers who have not yet completed their account closure journey.

Business customers can call Ulster Bank on 1800 818 375 or call their dedicated relationship manager for assistance with moving their accounts. Customers can also find further information on the Customer Support Hub on the Ulster Bank website.