Do you know what number to call for an Out of Hours GP service? According to where you live in Leitrim and West Cavan you must access a different area service.
Caredoc commenced as a service provider for the GP Out of Hours Service in Sligo, Leitrim and West Cavan on February 9 this year.
NoWDOC based in Carrick-on-Shannon and Donegal covers Leitrim, North Roscommon and Donegal.
Caredoc says it covers an area not served by NoWDOC or Westdoc GP Out of Hours services. The Blacklion area in West Cavan is also included in the new service.
When asked for clarification on the geographic areas of the new service, the HSE provided a map to the Leitrim Observer.
The map outlines that Ballinaglera, Drumkeerin, Dromahair, Manorhamilton, Kiltyclogher, Rossinver and Glenfarne are included in the new Caredoc area along with Blacklion, Gubaveeny, Dowra and Glangevlin in West Cavan.
However not all of North Leitrim is included in the area, Glenade, Kilmore, Buckode, Kinlough and Tullaghan areas remain within NoWDOC, along with the rest of South Leitrim from Drumshanbo down, north Roscommon and Donegal.
While the rest of West Cavan must contact North East Doc.
All GP Out of Hours service are designed to ensure that patients in need of urgent GP care, in the out of hours periods, (6-8am Monday-Friday, 24 hour cover on Saturdays, Sundays and bank holidays).
Patients can make contact with the Caredoc service, by ringing 0818 365399.
The Now Doc number is 1850 400 911.
And the North East DOC is on 1850 777 911.
The HSE said a total number of 40 local GP’s are participating in the new Caredoc service and Dr Karen Joyce is the newly appointed Clinical Lead for the service locally. There have been twelve jobs created locally within the service also.
As with NoWDOC on receipt of calls, staff will be in a position to record the patient details, including their condition/ symptoms. An experience triage nurse will call the patient/ caller to offer further advice, assess the situation and decide on the most appropriate level of care.
Patients calling the service may receive telephone advice from the nurse, or may be required to attend a treatment centre.
The treatment Centre for Caredoc is at the Primary Care Centre in Barrack St, Sligo, where they will be seen by a GP.
The NoWDOC treatment centre is at Invergael, Carrick-on-Shannon, Derrybeg, Letterkenny, Carndonagh and Mountcharles.
Where the patient’s clinical condition requires a home visit by a GP, this will be arranged.
According to Caredoc “The service has been operating for the past six months and the public are becoming more familiar with the service.
“Hospital services and A&E are under pressure and where patients can be appropriately managed in the community the Caredoc service is available out of hours.”