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06 Sept 2025
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06 Sept 2025
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AIB has issued a warning to customers about vishing scams.
AIB has issued a warning to customers after reports of three scams currently in circulation.
Some customers have reported receiving fraudulent calls claiming to:
- Assist you with claiming a tax rebate
- Be a law enforcement official asking you to assist them with preventing a crime
- Be a Utility Company: e.g. Telephone/Mobile phone provider, Broadband provider, Software company offering to "fix" PC or broadband problems
- The callers will attempt to trick you into divulging your banking or card credentials and provide codes from your AIB Card Reader in order to access your online banking and make fraudulent payments.
"You may also be asked to allow the caller to take remote control of your PC in order to "assist" you, however this could allow the fraudster to show you fraudulent screens," noted AIB.
"NEVER disclose codes from your AIB Card Reader over the phone. NEVER disclose the full five digits of your Personal Access Code (PAC). If you have received such a call and disclosed any of your Banking details please contact us immediately," noted the bank in a statement.
If you are an AIB customer and have been a victim of a vishing scam contact the bank on their helpline (0818) 724 724.
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