All homes affected by Carrick-on-Shannon water outage have supply restored

Efforts still ongoing to repair the pipe

Irish Water can confirm that all homes and businesses affected by the water outage caused by a burst pipe in Carrick-on-Shannon have a water supply returned.

Crews worked late last night to provide an alternative back feed supply to all affected properties while efforts are still ongoing to repair the pipe.

Customers should now be receiving a normal water supply to their properties. If a customer is not receiving a water supply they are advised to check their internal plumbing for air locks.

More information on airlocks is available on the Irish Water website here.

Customers in the areas affected are asked to conserve water in their homes and business while repairs to the burst pipe continue. Further information on conservation measures is available on the Irish Water website at here.

Irish Water and its contractors are continuing to work to repair the burst pipe in difficult conditions. Repairs are complex due to ground conditions and the condition of the old cast iron mains pipe. Irish Water will continue to update the public as repairs continue. While it is not envisaged, should further outages occur details will be posted on the supply and service section of the Irish Water website.

The area affected by the burst are houses and businesses on the Leitrim Road, Shannon Grove, The Paddocks, Tir na Sí, Cluain Ard, Cluain Sí, Páirc Meala, Gort Aoibhin, Cluain Óir, Cnóc Beag, Maigh Glas, Ros Airgid, and Bothair Saileach. 

An alternative water supply remains in place in the following locations:

Elevated area of Shannon Grove
Elevated area of Cluain Ard
St Mary’s graveyard (as yesterday)
As a precautionary measure people using water from the alternative supplies are advised to boil water before consumption.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to repair the burst and restore a full supply to impacted customers. A traffic management system will be in place for the duration of the works.

Our customer care helpline is open 24/7 on 1850 278 278 and customers can also contact us on Twitter @IWCare with any queries. Updates will continue to be provided on the water supply and services section of the Irish Water website

More News

Buy the e-paper of the Donegal Democrat, Donegal People's Press, Donegal Post and Inish Times here for instant access to Donegal's premier news titles.

Keep up with the latest news from Donegal with our daily newsletter featuring the most important stories of the day delivered to your inbox every evening at 5pm.