Irish Rail said they would look into the matter
"Unbelievable" and "such a bad service" were just some of the comments left under a post on X, formerly twitter, today as user Charlie Weston (@CWeston_Indo) posted a photo of a takeout box of chips with the caption,
"Hi @IrishRail, are the trains not cleaned ahead of the morning commute? It smells so bad it is probably there all night."
Hi @IrishRail, are the trains not cleaned ahead of the morning commute? It smells so bad it is probably there all night. pic.twitter.com/HeAyJNNC9B
— Charlie Weston (@CWeston_Indo) February 6, 2024
The photo was of course taking on board an Irish Rail train service this morning in which the railway network were tagged, in hopes for a response.
A spokesperson for Irish Rail did indeed respond to the user asking could the user confirm which service they were travelling on, to which the user responded that it was the 9.02am from Donabate to Connolly.
Irish Rail then responded again to say that they would report the matter to the relevant department.
Comments from other users then started to pour in including several from Rail Users Ireland, an organisation that was established in 2003 that campaigns for improved services and conditions on Ireland's rail infrastructure.
Their comment said:
"Breach of customer charter here, no excuses train spent the night at Drogheda depot. No apology either."
Breach of customer charter here, no excuses train spent the night at Drogheda depot
— Rail Users Ireland (@RailUsersIe) February 6, 2024
No apology either
Other comments such as "Why why why is the rail service in Ireland so lacklustre from start to finish. Small wealthy country and such a bad service", from user Estebantz (@ActingTheGom) and "Unbelievable. @IrishRail have you seen the trains in Japan - you need to go over with your managers and bring a notebook with ye", from user Mandy Gall (@TheMandyGall)
Why why why is the rail service in Ireland so lacklustre from start to finish.
— Estebantz (@ActingTheGom) February 6, 2024
Small wealthy country and such a bad service.
Unbelievable. @IrishRail have you seen the trains in Japan - you need to go over with your managers and bring a notebook with ye.
— Mandy Gall (@TheMandyGall) February 6, 2024
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